FAQs


Frequently Asked Questions (FAQs)

1. What is IndigoCart?

IndigoCart is your trusted online store for high-quality home and lifestyle solutions, including our Mini Air Cooler with Humidifier & Purifier. We provide practical, durable, and easy-to-use products to enhance your everyday comfort.

2. Do you offer Cash on Delivery (COD)?

Yes! We offer Cash on Delivery (COD) for select locations. Simply choose COD at checkout, and you can pay when your order is delivered.

3. Do you offer free shipping?

Yes! We offer free shipping on all orders, so you don’t have to worry about extra costs.

4. What is your return policy?

We offer a 7-day return policy. If you’re not satisfied with your purchase, you can return it within 7 days of delivery for a full refund or replacement. The item must be unused and in its original packaging.
For more details, please visit our Return Policy.

5. How do I use the Mini Air Cooler?

Using our Mini Air Cooler is simple:

  1. Fill the water tank with clean water for optimal cooling.
  2. Plug in the cooler using a USB cable or adapter.
  3. Turn on the cooler and adjust the fan speed as needed.
  4. Enjoy cool, fresh, and purified air instantly!

6. Can I use the Mini Air Cooler without water?

Yes, the fan will still work without water, but for the best cooling effect, it is recommended to fill the water tank.

7. How long does the water last in the cooler?

Once filled, the water tank can last 5-8 hours, depending on usage and room temperature.

8. Does the Mini Air Cooler consume a lot of electricity?

No, it is energy-efficient and runs on low power consumption, making it a cost-effective cooling solution.

9. How long does shipping take?

Shipping times vary based on location, but we typically process and ship orders within 7 business days. You’ll receive a tracking number once your order is on its way.

10. Do you ship internationally?

Currently, we primarily ship within India, but we are working on expanding our shipping options. Stay tuned!

11. How can I track my order?

Once your order is shipped, you’ll receive a tracking number via email. You can use it to track your package in real-time.

12. How can I contact customer support?

We’re here to help! You can reach us at [indigocartstore@gmail.com] or through our Contact Page.